Terms & Conditions

Website Content and Images

• All images on our site are actual photographs of the products.
• Unauthorized use or abuse of website images without prior permission is prohibited.
• We frequently update our product listings, and items not available for immediate restock will be marked as “out of stock.”
• Inventory levels on the website are dynamic and influenced by multiple factors including our warehouse and factory production. Please note that items may become out of stock after an order is placed.

Payments

• We offer various payment methods, which may be updated over time.
• Please follow the instructions on the Payments page to complete your transaction.
• Additional charges such as bank fees or transaction fees by third-party tools may apply.

Quality Control and Shipping

• Quality control photos are not automatically provided for all orders. If needed, request QC photos at the time of order (may take about 1-2 days), and we will send them via WhatsApp or email before shipping.
• We choose the most suitable shipper and delivery method based on the specific circumstances of your order.
• Delivery times generally range from 7-12 days, but may vary. We do not guarantee delivery times and are not responsible for delays.

After-Sale Support

• If your package is not delivered due to incorrect address information provided by you, we are not responsible for refunds or redelivery.
• After receiving your order, please verify that all details and conditions are satisfactory. We do not provide quality assurance services after a certain period post-delivery.
• Contact us via WhatsApp or Email for support.

Customer Information and Privacy

• We are committed to protecting your privacy. Customer information will only be disclosed to third parties for the purpose of fulfilling your order.
• Information on inactive accounts and completed orders will expire after a certain period and will be automatically deleted.

Miscellaneous

• These terms and conditions are subject to change without notice.
• HypeUnique reserves the right to amend or delete any part of these terms.
• The final interpretation of these terms belongs exclusively to HypeUnique.

Thank you for choosing HypeUnique. We are committed to providing you with quality products and exceptional service. If you have any questions or concerns about our terms, please do not hesitate to contact us.