Returns & Exchanges

Place an Order: Select your preferred shoes and styles.
Make a Payment: Use Stripe for credit/debit card transactions or PayPal for transfers.
Confirm Information: Ensure details like items, email, WhatsApp, and address are correct.
Quality Check: Items are inspected for both quality and correct sizing.
Shipping: Delivery occurs within 3-7 working days; tracking information is included.

Shipping rates: Tracking details provided via Email or WhatsApp, DHL/FedEx shipping cost: Free for 3-7 working days delivery.
Carrier Selection: Selection from DHL, FedEx, UPS, or EMS based on location.
Your tracking numbers updated within 1-2 working days.

Products purchased at full price or with a discount of up to 25% are eligible for returns. Products purchased with a discount greater than 25% during promotional periods are not eligible for returns.
Items must be unused, with original packaging, and show no signs of wear.
Returns must be initiated within 7 days from the date of receipt. Returned products must arrive at our designated location within 14 days following the return approval.
Start returns by contacting info@hypeeunique.com.

Note: Returns will not be accepted if there is any damage to the product or its packaging.

Refunds will only be processed for items that are returned in their original condition. If a non-faulty product is returned, we reserve the right to refuse a refund or exchange and may return the product to you.
Refunds are processed within 7 to 14 working days after the receipt of the returned products.
Refunds will be issued to the original payment method used during the purchase. Please note, shipping costs are non-refundable.

Valid for incorrect size/color, discrepancies, or visible defects.
Initiate within 7 days of receipt; items must be received within 14 days from approval.
Contact Customer Service at info@hypeeunique.com.to begin the exchange.

Cancellation and Order Modification: Fees of 4-8% may apply for cancellations or modifications.
Faulty Products: Contact Customer Service immediately for assistance.
Goods Inspection: Check packaging and product specifications upon delivery.
Customer Support: Contact for any logistics-related queries or concerns.